Three students are chatting in front of the main university building.

Studies

Classic – Excellent – Surprising
Three students are chatting in front of the main university building.
Image: Jens Meyer (University of Jena)
  • Two StudyCheck stickers honouring the University of Jena as TOP University and Most Popular University.
    Graphic: StudyCheck
    Our students have spoken The University of Jena is »TOP University« and winner in the category »Most popular University with more than 15,000 sutdents« on the StudyCheck portal.
  • Female student submitting a request via the Service Desk Portal
    Image: Freepik.com
    Contact us via Service DeskExternal link

    Some institutions of the University of Jena are already offering their advisory services via the central Service Desk Portal. These include, for example, the Friedolin team, the Central Student Advisory Service or various examinations offices.

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Central Student Advisory Service

University Main Building / SSZ
Fürstengraben 1
07743 Jena Google Maps site planExternal link

Office hours:
We offer consultations in person, by telephone, and via Zoom. You can make an appointment by calling us on +49 3641 9-411111 (Mondays to Fridays from 9:00 to 11:00) or outside these office hours on +49 3641 9-411200. You can also use our remote help desk.

Consultation hours:
Mondays, Tuesdays, Thursdays and Fridays (9:00 to 12:20), Tuesdays (14:00 to 18:00), and Wednesdays and Thursdays (14:00 to 16:00).

Video chat: Zoom – Video chat Videochat ZeitenMondays to Fridays (12:30 to 13:00) Password ZSB2020 Data protection informationpdf, 101 kb

Student Service Centre

University Main Building, Room E065
Fürstengraben 1
07743 Jena Google Maps site planExternal link

Opening hours:
Mondays (10:00 – 12:00)
Tuesdays (13:00 – 15:00)
Wednesdays (10:00 – 12:00)
Thursdays (13:00 – 15:00)
Fridays (10:00 – 12:00)

You can also use our remote help desk at
www.uni-jena.de/service-ssz
or send us your enquiries by post.

Telephone hours:
Mondays to Fridays
(9:00 – 11:00)

Postal address:
Friedrich-Schiller-Universität Jena
Studierenden-Service-Zentrum
07737 Jena

Master Service Centre

Fürstengraben 1
07743 Jena Google Maps site planExternal link

Office hours:
+++Please note+++
No consultations on 3 October due to bank holiday.

We offer consultations and the handling of your concerns in person as well as by Service Desk (ticket system), Zoom, live chat, post and telephone.

Telephone consultation:
Tuesday - Thursday
10 am - 11 am

Personal consultation:
Tuesday - Thursday
2 pm - 3 pm

Live chat:
mondays
10 am - 12 noon

Ticket enquiries via Service Desk at: www.uni-jena.de/service-msz

Postal address:
Friedrich Schiller University Jena
Master Service Centre
07737 Jena

Video chat: Zoom – Video chat Videochat ZeitenTuesday - Thursday
3:15 pm - 4 pm Password Master Data protection informationpdf, 101 kb

International Office - International students

University Main Building
Fürstengraben 1
07743 Jena Google Maps site planExternal link