Max-Wien-Platz in Jena from above

Emergency phone numbers

Reporting technical failures and hazards at the University of Jena
Max-Wien-Platz in Jena from above
Image: Jürgen Scheere (University of Jena)

During opening hours (Monday to Friday, 7:00 to 15:30)

To report critical technical malfunctions or constructional and technical hazards as well as cases of severe technical faults in our electrical, heating, ventilation and sanitation systems please call: +49 3641 9-419777.

To report faulty telephones and communication technology please contact our Service Desk TelephoneExternal link or call +49 3641 9-419333.

These telephone numbers should only be used for:

  • technical failures of building and supply systems that cause a disruption of courses or urgent on-going experimental work
  • hazardous or potentially hazardous building and supply technology conditions
  • critical constructional hazards
  • technical failures of telecommunications devices

Alternatively, you can also submit a repair request de.

Projectors and audio equipment

Since 1 September 2021, the Media Technology Unit is no longer managed by the Division for Construction and Facility Management. They are now part of the University Computer Centre’s Multimedia Centre de. To report any urgent cases of faulty equipment in lecture theatres, please call +49 3641 9-404777.

Outside opening hours

To report emergencies like critical technical malfunctions, constructional or technical hazards as well as severe faults of technical building systems outside university opening hours (7:00 to 15:30, Monday to Friday) and during weekends (including public holidays), you can reach our technical on-call service by contacting our security service (Wachdienst):

+49 3641 9-419999

Address: Campus/Ernst-Abbe-Platz (Campus Security Service)

Emergency phone calls

Inside the university’s network (omitting the initial ‘0’):

  • Police 110
  • Fire 112

Conduct in emergencies

Please remain calm and focus on the following questions:

  • Who is reporting the emergency?
  • What happened?
  • Where did it happen?
  • How many people were injured?
  • Wait for any additional questions!

You will find a list of additional emergency, medical and pastoral care contacts hereExternal link.


To report any repair requests, graffiti, cleaning or vermin control issues please visit this page de.

Division 4 – Construction and Facility Management
Office hours:
by appointment

Contact person: Juliane Scholz

Please note: this is not an emergency phone number!