Contact form

Contact us by e-mail

When you write us an e-mail…                                                          

  • Please give us information about your request as briefly as possible. If your request is more complex, please visit us during our office hours.
  • You must submit the originals of your requests, appeals, or evidence (certificates, statements) and not as e-mail attachments—we cannot take these into account.

We will process your enquiry as soon as possible, usually within a week (depending on the amount of e-mails received). In order to be able to process your enquiry swifter, please avoid any extra calls, e-mails, or fax messages.

We appreciate your understanding!

External enquiries (without University’s account)

Please send us an e-mail to aspa@uni-jena.de.  

Student enquiries

Please send us an e-mail via the OTRS ticket system after entering your log-in credentials


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