The Friedrich Schiller University Jena greets numerous students from all over the world each semester. Academic systems in foreign countries are often different than in Germany. Everyday life is also not the same as in the students' and guest students' home countries. The International Office helps to eliminate uncertainties, facilitate the start of studies, and also to support international degree-seeking students in difficult situations during the course of their studies, in addition to the offers of the individual subjects. To achieve this, we offer two different mentoring programmes in collaboration with volunteer students.