We offer consultations and the handling of your concerns in person as well as by phone, Zoom, live chat, Service Desk and post.
Tuesday, Wednesday, Thursday 2 p.m. - 3 p.m.
Room 3.07 (3rd floor)
Consultation hours by PHONE
Tuesday, Wednesday, Thursday 9 a.m. - 11 a.m.
You can reach us calling +49 3641 9 411 555.
Consultation hours by ZOOM
Regular Zoom Meeting: Tuesday, Wednesday, Thursday 3 p.m. - 4 p.m.
You can reach us via this linkExternal link. The password is Master.
Monday and Friday 10 a.m. - 12 p.m.
Chat with us! As soon as the chat symbol appears at the bottom right of the screen, our experts are available to chat with you. Please note: If the symbol is not visible, the chat option is currently not available. Chatbox de
Response times can vary depending on the amount of chat inquires. Please be assured that the next available chat agent will process your chat request as soon as possible.
Please direct your question via the Service Desk. We will process your request as quickly as we can.
www.uni-jena.de/service-mszExternal link de
You do not know how to access the portal? Please visit the Service Desk Portal information page to learn more.
Please use our letterboxes in the corridor near room 3.07 or in front of the university main building if there are access restrictions (University Post Office Universitaetshauptgebaeude / Deadline letterbox at the entrance Schlossgasse).
Friedrich Schiller University Jena
Master Service Centre