Prospective students read the brochure on the range of courses

Consulting services

Advice and support on applications for master's degree programmes
Prospective students read the brochure on the range of courses
Image: Christoph Worsch (University of Jena)
Attention

Consultations via telephone will not take place on 16.04. and 17.04.!

Information

Are you interested in studying a master's programme at University of Jena? Do you have questions about the application process or the admission requirements for master's studies at our University?

Feel free to contact us to if you have any questions, or want to submit your enrolment documents and need support during your application and/or admission process.

Drop in

Tuesday, Wednesday, Thursday           2 p.m. - 3 p.m. (CET/CEST)

Universitätshauptgebaeude  
Fürstengraben 1  
Schlossgasse Entrance
Room 3.07 (3rd floor)

Call us

Tuesday, Wednesday, Thursday             10 a.m. - 11 a.m. (CET/CEST)

You can reach us at +49 3641 9 411 555.

Contact us via Zoom

Tuesday, Wednesday, Thursday             3:15 p.m. - 4 p.m. (CET/CEST)

Zoom consultationExternal link

You can reach us during this time via the link above. The password is Master.

After logging in, you will see the Zoom start screen. This may be for the following reasons:

  • You logged in outside the above-mentioned consultation hours and no zoom meeting is currently taking place OR
  • You logged in during the consultation hours, but a consultation is currently taking place. You are therefore placed in the waiting room. Please note that it may take longer before you can enter the meeting, since other participants could have been placed in the waiting room before you. Participants in the waiting room then enter the meeting in the order in which they first logged in. We thank you for your patience!
Start screen Zoom
Start screen Zoom
Screenshot: K. Müller

Live chat to an adviser

Look for this chat icon at the bottom right of the screen!
Look for this chat icon at the bottom right of the screen!
Screenshot: Sophie Bartholome

Monday                            10 a.m. - 12 noon (CET/CEST)

Chat with us! As soon as the chat symbol appears at the bottom right of the screen, our experts are available to chat with you. Please note: If the symbol is not visible, the chat option is currently not available. Chatbox de

Response times can vary depending on the amount of chat inquires. Please be assured that the next available chat agent will process your chat request as soon as possible. 

 

Submit your query via Service Desk

Please direct your question (+ applicant number if available) via Service Desk. We will process your request as quickly as we can.

www.uni-jena.de/service-mszExternal link de

You do not know how to access the portal? Please visit the  Service Desk Portal information page to learn more.

 

Submit documents

Please use our black letterbox in the corridor next to room 3.07 or the letterbox in front of the university main building if there are access restrictions (University Post Office Universitaetshauptgebaeude / Deadline letterbox at the entrance Schlossgasse).

Postal address:
Friedrich Schiller University Jena
Master Service Centre
07737 Jena

 

The team of the Master Service Centre

  1. Wabersich, Henning Head of Master Service Centre Division 1

    Universitätshauptgebäude, Room 3.08
    Fürstengraben 1
    07743 Jena

  2. Jähnert, Veruschka-Meike Staff Member, Master Service Centre Division 1

    Universitätshauptgebäude, Room 3.02
    Fürstengraben 1
    07743 Jena

  3. Müller, Katharina Staff Member, Master Service Centre, Project Management HISinOne Division 1

    Universitätshauptgebäude, Room 3.02
    Fürstengraben 1
    07743 Jena