This ticketing system allows for easy, fast and modern communication between the University administration and the person seeking advice. In the coming months, other institutions at the University of Jena will join the system.
Since its live launch, scholarship holders and applicants for the ‘Deutschlandstipendium’, for example, have been able to ask their questions directly through the Service Desk Portal. This service is now also available to all other current and prospective students of the University. You can find out how to use the Service Desk Portal on this page.
|The following institutions and units offer their advisory services via Service Desk:|
|Instead of using firstname.lastname@example.org please use the Service Desk.||Continuing education|
|Instead of using email@example.com please use the Service Desk.
||Master Service Centre|
|Instead of using firstname.lastname@example.org, email@example.com, and firstname.lastname@example.org, please use the Service Desk.
||Student Service Centre|
|Instead of using email@example.com please use the Service Desk.||Central Student Advisory Service|
|Instead of using firstname.lastname@example.org please use the Service Desk.||Deutschlandstipendium|