students in the main library builiding


Classic – Excellent – Surprising
students in the main library builiding
Image: Jens Meyer (University of Jena)
Studentin stellt eine Anfrage über das Service-Desk-Portal.
Contact us via service desk
Some institutions of the University of Jena can be reached via a central service desk portal. These include, for example, the Friedolin team, the Central Student Advisory Service or various examination offices. Students and externals can directly submit their request via the portal to clarify questions or various concerns.
Prospective student in front of a building
Before your studies start
Orientation and assistance for prospective students​
Recording of a lecture at the University Jena
During your studies
Organizing your studies, deadlines, stay abroad and more
Student reads job offer
After your studies
Taking on new challenges: your career start
Students in front of the university
study programme
More than 200 study subjects
Prospective student at the laptop
Application & enrolment
Entering the course of your choice
Panorama Jena in summer
Beginning of studies for international students
Information for international students before and after arrival
Discover the campus and Jena online
Virtual discovery tours
Explore the university
Symbolic image coronavirus
Corona FAQ for students
Questions and answers about studying during the corona virus
Prospective students in the orientation seminar
Advisory and other services
Support relating to your studies
Continuing education
more information
Taking pictures with a mobile phone
Programmes for all ages
University for the curious
Filling a form
Forms and downloads
Further information
Central Student Advisory Service
University Main Building / SSZ
Fürstengraben 1
07743 Jena
Office hours:
We will offer consultations and the handling of your concerns in person as well as by e-mail, video chat and telephone.

Monday, Tuesday and Thursday from 9:00 to 12:20, Wednesday 14:00 to 16:00

Appointments can be made by phone or via Service-Desk.
Video chat:
Videochat Zeiten
Monday, tuesday und thursday from 13:00 to 14:00,
wednesday from 11:00 to 12:00
Videochat Passwort
Student Service Centre
University Main Building, Room E065
Fürstengraben 1
07743 Jena
Opening hours:
Monday 10:00-12:00
Tuesday 13:00-15:00
Wednesday 10:00-12:00
Thursday 13:00-15:00
Friday 10:00-12:00

We currently provide advice and handle your concern solely also via phone and service desk.

You can reach us by phone
Monday to Friday from 9:00 to 11:00
Postal address:
Friedrich-Schiller-Universität Jena
07737 Jena
Master Service Centre
Office hours:
We offer consultations and the handling of your concerns in person as well as by email, live chat, post and telephone.
Postal address:
Friedrich Schiller University Jena
Master Service Centre
07737 Jena
International Office - International students
University Main Building
Fürstengraben 1
07743 Jena
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