Student under a tree while reading


Classic – Excellent – Surprising
Student under a tree while reading
Image: Christoph Worsch (University of Jena)
Students on campus
More than 200 study subjects
Prospective students in front of an information board
Entering the course of your choice
Panorama Jena in summer
Information for international students before and after arrival
Discover the campus and Jena online
Explore the university
Prospective students in the orientation seminar
Support relating to your studies
More information
Female student submitting a request via the Service Desk Portal
Contact us via Service DeskExternal link
Some institutions of the University of Jena are already offering their advisory services via the central Service Desk Portal. These include, for example, the Friedolin team, the Central Student Advisory Service or various examinations offices.
Studierende am Campus
Orientation and assistance for prospective students​
Students talking in the library
We have collected all relevant information on studying, organization and events for you on the following pages.
Student holds application folder in her hands
Taking on new challenges: your career start
Taking pictures with a mobile phone
University for the curious
Filling a form
Further information
Central Student Advisory Service
Office hours:
We offer consultations in person, by telephone, and via Zoom. You can make an appointment by calling us on +49 3641 9-411111 (Mondays to Fridays from 9:00 to 11:00) or outside these office hours on +49 3641 9-411200. You can also use our remote help desk.

Consultation hours:
Mondays, Tuesdays, Thursdays and Fridays (9:00 to 12:20), Tuesdays (14:00 to 18:00), and Wednesdays and Thursdays (14:00 to 16:00).
Video chat:
Videochat Zeiten
Mondays to Fridays (12:30 to 13:00)
Videochat Passwort
Student Service Centre
Opening hours:
Mondays (10:00 – 12:00)
Tuesdays (13:00 – 15:00)
Wednesdays (10:00 – 12:00)
Thursdays (13:00 – 15:00)
Fridays (10:00 – 12:00)

You can also use our remote help desk at
or send us your enquiries by post.

Telephone hours:
Mondays to Fridays
(9:00 – 11:00)
Postal address:
Friedrich-Schiller-Universität Jena
07737 Jena
Master Service Centre
Office hours:
We offer consultations and the handling of your concerns in person as well as by Service Desk, Zoom, live chat, post and telephone.
You find details at 'Consulting Services' on our website.

Please direct your enquiries via Service Desk at
Postal address:
Friedrich Schiller University Jena
Master Service Centre
07737 Jena
International Office - International students
University Main Building
Fürstengraben 1
07743 Jena