Three students are chatting in front of the main university building.

Studies

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Three students are chatting in front of the main university building.
Image: Jens Meyer (University of Jena)
  • Female student submitting a request via the Service Desk Portal
    Image: Freepik.com
    Contact us via Service DeskExternal link

    Some institutions of the University of Jena are already offering their advisory services via the central Service Desk Portal. These include, for example, the Friedolin team, the Central Student Advisory Service or various examinations offices.

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Central Student Advisory Service

Office hours:
We offer consultations in person, by telephone, and via Zoom. You can make an appointment by calling us on +49 3641 9-411111 (Mondays to Fridays from 9:00 to 11:00) or outside these office hours on +49 3641 9-411200. You can also use our remote help desk.

Consultation hours:
Mondays, Tuesdays, Thursdays and Fridays (9:00 to 12:20), Tuesdays (14:00 to 18:00), and Wednesdays and Thursdays (14:00 to 16:00).

Video chat: To the video chat – Zoom Videochat ZeitenMondays to Fridays (12:30 to 13:00) Password ZSB2020 Data protection informationpdf, 101 kb

Student Service Centre

Opening hours:
Mondays (10:00 – 12:00)
Tuesdays (13:00 – 15:00)
Wednesdays (10:00 – 12:00)
Thursdays (13:00 – 15:00)
Fridays (10:00 – 12:00)

You can also use our remote help desk at
www.uni-jena.de/service-ssz
or send us your enquiries by post.

Telephone hours:
Mondays to Fridays
(9:00 – 11:00)

Postal address:
Friedrich-Schiller-Universität Jena
Studierenden-Service-Zentrum
07737 Jena

Master Service Centre

Office hours:
Telephone consultation:
Tuesday - Thursday
10 am - 11 am

Personal consultation:
Tuesday - Thursday
2 pm - 3 pm

Live chat:
mondays and fridays
10 am - 12 noon

Ticket enquiries via Service Desk at:
www.uni-jena.de/service-msz

Postal address:
Friedrich Schiller University Jena
Master Service Centre (MSZ)
Fürstengraben 1
07743 Jena

Video chat: To the video chat – Zoom Videochat ZeitenTuesday - Thursday
3:15 pm - 4 pm
Password Master Data protection informationpdf, 101 kb

International Office - International students

University Main Building
Fürstengraben 1
07743 Jena Google Maps site planExternal link