Consultation possibilities of the Central Student Advisory Service
This is how you can reach the student advisors.
In consultation
Image: Christoph Worsch (University of Jena)
How to contact us
Reasons for contacting the Central Student Advisory Service are manifold. You can reach us in person, by phone, service desk or online via video consultation. Consider in advance which of the following formats fits your needs best.
Individual consultation
Consultation hours
Monday, Tuesday, Thursday and Friday from 9:00 to 12:20, Wednesday and Thursday from 14:00 to 16:00, and Tuesday from 14:00 to 18:00
Appointment
Please submit a ticket via Service-DeskExternal link or call us Monday to Friday, between 9:00 and 11:00, on +49 3641 9-411 111 to make an appointment.
Service-DeskExternal linkConsultations take place either in person, by telephone (we will call you at the agreed time), or via an individual Zoom meeting. We will send you the login details for the meeting. Please read the information on data protection [in German]pdf, 126 kb · de before using Zoom.
Open group video consultation
Consultation hours
Monday to Friday 12:30–13:00
Zoom consultationExternal link
- Password: ZSB2020
Open consultations are suitable for general information. As these are drop-in sessions where several people may be seeking advice, we recommend discussing sensitive issues in a one-on-one consultation. At the same time, the open format allows for a moderated group discussion. Please also read the information on data protectionpdf, 126 kb · de before using Zoom.
Written consultation with academic advisors
Service-DeskExternal linkTo a limited extent, consultation by ticket is also possible. This particularly suitable when the information and advice you are seeking can be provided clearly in writing. More complex enquires, however, are better addressed by telephone, in person or via video consultation.
Talks with fellow students
How does it feel to study in Jena? What do I have to consider when choosing a degree programme? And what is everyday life as a student at the university really like? Our students are happy to answer these questions and share their own experiences— so just ask!