Jira Service Desk - central customerspace

This service is only available to employees of the university.

Description

Jira Service DeskExternal link adds a customerspace to the functional scope of Jira. This space provides customized forms that make it quick and easy to create requests. Customers can also use the space to enter comments on existing requests, attach files and track their own processes.

Application und authorization

If you are interested in a Confluence area / Jira project / Service Desk, we will be happy to present the possibilities in an appointment and discuss which solution can best implement the requirements.

URZ-Onlinesupport

Click here for the URZ Service DeskExternal link

IT-Service

Eingang B, Room 1209
Ernst-Abbe-Platz 4
07743 Jena Google Maps site planExternal link

Opening hours:
Mo.-Fr. von 7:30 - 21:30 Uhr

Further information and support