We offer consultations and the handling of your concerns in person as well as by email, live chat, post and telephone.
Tuesday, Wednesday, Thursday 2 p.m. - 3:30 p.m.
!! Please scan the QR-code before entering the waiting area and please observe the distance and hygiene rules [pdf, 2 mb] deduring a visit !!
Room 3.07 (3rd floor)
Consultation hours by PHONE
Tuesday, Wednesday, Thursday 9 a.m. - 11 a.m.
You can reach us during this time on +49 3641 9-411555
Monday, Wednesday, Friday 9 a.m. - 12 p.m.
Chat with us! As soon as the chat symbol appears at the bottom right of the screen, our experts are available to chat with you. Please note: If the symbol is not visible, the chat option is currently not available. Chatbox de
Response times can vary depending on the amount of chat inquires. Please be assured that the next available chat agent will process your chat request as soon as possible.
Please use our letterboxes in the corridor near room 3.07 or in front of the university main building if there are access restrictions (University Post Office Universitaetshauptgebaeude / Deadline letterbox at the entrance Schlossgasse).
Friedrich Schiller University Jena
Master Service Centre