Network cable

University Computer Center

Network cable
Image: pixabay.com

Online help centre

Support

Image: URZ

To support users, the URZ offers a service desk and a knowledge database to help with problems, questions and instructions.

We offer personal help at the IT Service Centre or during wifi support hours:

Current maintenance and fault messages can be found in the blog on our Wiki pages.External link

News

  1. Modern data analysis with MAXQDA

    New version available
    Symbolbild zu MAXQDA
    Image: Adobe Stock/Kay Ludwig (Uni Jena)
  2. 2nd Thuringian MATLAB Day 2025

    Topic "Digital Twins and GenAI in research and teaching"
    URZ-News
    Image: Adobe Stock/Kay Ludwig (Uni Jena)
  3. Announcement for Friedolin & Friedolin 2.0

    Two-week freeze phase from 03 November 2025
    Ankündigung für HISinONE
    Image: Adobe Stock/Kay Ludwig (Uni Jena)
  4. Uni-Cloud with new function: Automatic transcription service

    An automated transcription service is now available for audio files.
    cloud
    Image: AdobeStock
  5. Conveniently via Matrix / Elements

    "Messages from the URZ" not only in the wiki
    URZ-News
    Image: Adobe Stock/Kay Ludwig (Uni Jena)
  6. ONE-TIME-MESSENGER

    When it comes down to it ...
    One-Time-Messager
    Image: Adobe Stock/Kay Ludwig (Uni Jena)
All short news

Service points and information

IT Service

Eingang B, Room 1209
Ernst-Abbe-Platz 4
07743 Jena Google Maps site planExternal link

Opening hours:
Mo.-Fr. von 7:30 - 21:30 Uhr